Our product comes with a one-year warranty. If any damage occurs during transportation or use that is **not** caused by improper use, including damage during transportation, malfunction (e.g., failure to function properly, remote control issues), it is covered under warranty. To apply for after-sales service, please **contact our customer service team via email** and provide the corresponding order number along with specific details and pictures. A dedicated representative will assist you.
We offer our products at competitive prices and do not include any additional return processing fees in our product pricing. Therefore, a prepaid return label will **not** be provided for non-quality-related returns (e.g., purchased the wrong size, change of mind, no longer needed). If you initiate a return under these non-quality-related circumstances and request a prepaid return label, we will deduct the cost of the prepaid return label from your refund.
We appreciate your understanding and support.
Email: Support@belladepot.com
Phone: +1 (303) 800-8111